Terms & Conditions

1. Introduction

These Terms And Conditions And The Documents Referred To Below (The “Terms”) Apply To The Use Of The Current Website (The “Website”) And Its Related Or Connected Services (Collectively, The “Service”).

You Should Carefully Review These Terms As They Contain Important Information Concerning Your Rights And Obligations Concerning The Use Of The Website And Form A Binding Legal Agreement Between You

– Our Customer (The “Customer”), And Us. By Using This Website And/Or Accessing The Service, You, Whether You Are A Guest Or A Registered User With An Account (“Account”), Agree To Be Bound By These Terms, Together With Any Amendments, Which May Be Published From Time To Time. If You Do Not Accept These Terms, You Should Refrain From Accessing The Service And Using The Website.

2. General Terms

We Reserve The Right To Revise And Amend The Terms (Including Any Documents Referred To And Linked To Below) At Any Time. You Should Visit This Page Periodically To Review The Terms And Conditions. Amendments Will Be Binding And Effective Immediately Upon Publication On This Website. If You Object To Any Such Changes, You Must Immediately Stop Using The Service. Your Continued Use Of The Website Following Such Publication Will Indicate Your Agreement To Be Bound By The Terms As Amended. Any Trades Not Settled Prior To The Changed Terms Taking Effect Will Be Subject To The Pre-Existing Terms.

3. Your Obligations

You Acknowledge That At All Times When Accessing The Website And Using The Service:

  • 3.1. You Are Of Legal Capacity And Can Enter Into A Binding Legal Agreement With Us. You Must Not Access The Website Or Utilize The Service If You Are Not Of Legal Capacity.
  • 3.2. You May Not Use A VPN, Proxy Or Similar Services Or Devices That Mask Or Manipulate The Identification Of Your Real Location.
  • 3.3. You Are The Authorized User Of The Payment Method You Use.
  • 3.4. You Must Make All Payments To Us In Good Faith And Not Attempt To Reverse A Payment Made Or Take Any Action Which Will Cause Such Payment To Be Reversed By A Third Party.
  • 3.5. When Placing Trades You May Lose Some Or All Of Your Money Deposited To The Service In Accordance With These Terms And You Will Be Fully Responsible For That Loss.
  • 3.6. You Are Not Acting On Behalf Of Another Party Or For Any Commercial Purposes, But Solely On Your Own Behalf As A Private Individual In A Personal Capacity.
  • 3.7. You Must Not Either Attempt To Manipulate Any Market Or Element Within The Service In Bad Faith Nor In A Manner That Adversely Affects The Integrity Of The Service Or Us.
  • 3.8. You Must Generally Act In Good Faith In Relation To Us Of The Service At All Times And For All Trades Made Using The Service.
  • 3.9. You, Or, If Applicable, Your Employees, Employers, Agents, Or Family Members, Are Not Registered As An Affiliate In Our Affiliate Program.

4. Restricted Use

  • 4.1. You Must Not Use The Service:
    • 4.1.1. To Collect Nicknames, E-Mail Addresses And/Or Other Information Of Other Customers By Any Means (For Example, By Sending Spam, Other Types Of Unsolicited Emails Or The Unauthorized Framing Of, Or Linking To, The Service);
    • 4.1.2. To Disrupt Or Unduly Affect Or Influence The Activities Of Other Customers Or The Operation Of The Service Generally;
    • 4.1.3. To Promote Unsolicited Commercial Advertisements, Affiliate Links, And Other Forms Of Solicitation Which May Be Removed From The Service Without Notice;
    • 4.1.4. In Any Way Which, In Our Reasonable Opinion, Could Be Considered As An Attempt To: (I) Cheat The Service Or Another Customer Using The Service; Or (Ii) Collude With Any Other Customer Using The Service In Order To Obtain A Dishonest Advantage;
    • 4.1.5. For Any Unlawful Activity Whatsoever.
  • 4.2. You Cannot Sell Or Transfer Your Account To Third Parties, Nor Can You Acquire A Trading Account From A Third Party.
  • 4.3. You May Not, In Any Manner, Transfer Funds Between Trading Accounts.
  • 4.4. We May Immediately Terminate Your Account Upon Written Notice To You If You Use The Service For Unauthorized Purposes. We May Also Take Legal Action Against You For Doing So In Certain Circumstances.
  • 4.5. Employees Of Company, Its Licensees, Distributors, Wholesalers, Subsidiaries, Advertising, Promotional Or Other Agencies, Media Partners, Contractors, Retailers And Members Of The Immediate Families Of Each Are NOT Allowed To Use The Service For Real Money Without Prior Consent From The Company Director Or CEO. Should Such Activity Be Discovered, The Account(S) Will Be Immediately Terminated And All Bonuses/Winnings Will Be Forfeited.

5. Registration

You Agree That At All Times When Using The Service:

  • 5.1. We Reserve The Right To Refuse To Accept A Registration Application From Any Applicant At Our Sole Discretion And Without Any Obligation To Communicate A Specific Reason.
  • 5.2. You Have To Provide Accurate Contact Information, Inclusive Of A Valid Email Address (“Registered Email Address”), And Update Such Information In The Future To Keep It Accurate. It Is Your Responsibility To Keep Your Contact Details Up To Date On Your Account. Failure To Do So May Result In You Failing To Receive Important Account Related Notifications And Information From Us, Including Changes We Make To These Terms. We Identify And Communicate With Our Customers Via Their Registered Email Address. It Is The Responsibility Of The Customer To Maintain An Active And Unique Email Account, To Provide Us With The Correct Email Address And To Advise Company Of Any Changes In Their Email Address. Each Customer Is Wholly Responsible For Maintaining The Security Of His Registered Email Address To Prevent The Use Of His Registered Email Address By Any Third Party. Company Shall Not Be Responsible For Any Damages Or Losses Deemed Or Alleged To Have Resulted From Communications Between Company And The Customer Using The Registered Email Address. Any Customer Not Having An Email Address Reachable By Company Will Have His Account Suspended Until Such An Address Is Provided To Us. We Will Immediately Suspend Your Account Upon Written Notice To You To This Effect If You Intentionally Provide False Or Inaccurate Personal Information. We May Also Take Legal Action Against You For Doing So In Certain Circumstances And/Or Contact The Relevant Authorities Who May Also Take Action Against You.
  • 5.3. You Are Only Allowed To Register One Account With The Service. Accounts Are Subject To Immediate Closure If It Is Found That You Have Multiple Accounts Registered With Us. This Includes The Use Of Representatives, Relatives, Associates, Affiliates, Related Parties, Connected Persons And/Or Third Parties Operating On Your Behalf.
  • 5.4. In Order To Ensure Your Financial Worthiness And To Confirm Your Identity, We May Ask You To Provide Us With Additional Personal Information, Such As Your Name And Surname, Or Use Any Third-Party Information Providers We Consider Necessary. Should Any Additional Personal Information Be Obtained Via Third-Party Sources, We Will Inform You About The Data Obtained.
  • 5.5. You Must Keep Your Password For The Service Confidential. Provided That The Account Information Requested Has Been Correctly Supplied, We Are Entitled To Assume That Trades, Deposits And Withdrawals Have Been Made By You. We Advise You To Change Your Password On A Regular Basis And Never Disclose It To Any Third Party. It Is Your Responsibility To Protect Your Password And Any Failure To Do So Shall Be At Your Sole Risk And Expense. You May Log Out Of The Service At The End Of Each Session. If You Believe Any Of Your Account Information Is Being Misused By A Third Party, Or Your Account Has Been Hacked Into, Or Your Password Has Been Discovered By A Third Party, You Must Notify Us Immediately. You Must Notify Us If Your Registered Email Address Has Been Hacked Into, We May, However, Require You To Provide Additional Information/ Documentation So That We Can Verify Your Identity. We Will Immediately Suspend Your Account Once We Are Aware Of Such An Incident. In The Meantime, You Are Responsible For All Activity On Your Account Including Third Party Access, Regardless Of Whether Or Not Their Access Was Authorized By You.
  • 5.6. You Must Not At Any Time Transmit Any Content Or Other Information On The Service To Another Customer Or Any Other Party By Way Of A Screen Capture (Or Other Similar Method), Nor Display Any Such Information Or Content In A Frame Or In Any Other Manner That Is Different From How It Would Appear If Such Customer Or Third Party Had Typed The URL For The Service Into The Browser Line.
  • 5.7. We Are Under No Obligation To Open An Account For You And Our Website Sign-Up Page Is Merely An Invitation To Treat. It Is Entirely Within Our Sole Discretion Whether Or Not To Proceed With The Opening Of An Account For You And, Should We Refuse To Open An Account For You, We Are Under No Obligation To Provide You With A Reason For The Refusal.

6. Your Account

  • 6.1. We Do Not Give Credit For The Use Of The Service. Bonuses are the only form of Credit given in this service.
  • 6.2. We May Close Or Suspend An Account If You Are Not Or We Reasonably Believe That You Are Not Complying With These Terms, Or To Ensure The Integrity Or Fairness Of The Service Or If We Have Other Reasonable Grounds To Do So. We May Not Always Be Able To Give You Prior Notice. If We Close Or Suspend Your Account Due To You Not Complying With These Terms, We May Cancel And/Or Void Any Of Your Trades And Withhold Any Money In Your Account (Including The Deposit).
  • 6.3. We Reserve The Right To Close Or Suspend Any Account Without Prior Notice And Return All Funds. Contractual Obligations Already Matured Will However Be Honored.
  • 6.4. We Reserve The Right To Refuse, Restrict, Cancel Or Limit Any Trader At Any Time For Whatever Reason, Including Any Trade Perceived To Be Placed In A Fraudulent Manner In Order To Circumvent Our Margin Limits And/ Or Our System Regulations.
  • 6.5. If Any Amount Is Mistakenly Credited To Your Account It Remains Our Property And When We Become Aware Of Any Such Mistake, We Shall Notify You And The Amount Will Be Withdrawn From Your Account.
  • 6.6. You Must Inform Us As Soon As You Become Aware Of Any Errors With Respect To Your Account.
  • 6.7. You Cannot Transfer, Sell, Or Pledge Your Account To Another Person. This Prohibition Includes The Transfer Of Any Assets Of Value Of Any Kind, Including But Not Limited To Ownership Of Accounts, Winnings, Deposits, Trades, Rights And/Or Claims In Connection With These Assets, Legal, Commercial Or Otherwise. The Prohibition On Said Transfers Also Includes However Is Not Limited To The Encumbrance, Pledging, Assigning, Usufruct, Trading, Brokering, Hypothecation And/Or Gifting In Cooperation With A Fiduciary Or Any Other Third Party, Company, Natural Or Legal Individual, Foundation And/Or Association In Any Way Shape Or Form.
  • 6.8. Should You Wish To Close Your Account With Us, Please Send An Email From Your Registered Email Address To Our Customer Support Department Via The Links On The Website.

7. Inactive Accounts

  • 7.1. Balance in Accounts May be Invalidated if;

You Have Not Logged Into Your Account Or Logged Out From Your Account, Or Used The Service, Or Made Any Trade In Any Section Of The Service For Twelve Consecutive Months Or More (Account Activity) And Your Account Is In Credit.

8. Deposit Of Funds

  • 8.1. All Deposits Should Be Made From An Account Or Payment System That Is Registered In Your Own Name.
  • 8.2. Fees And Charges May Apply To Customer Deposits And Withdrawals, Which Can Be Found On The Website. You Are Responsible For Your Own Bank Charges That You May Incur Due To Depositing Funds With Us.
  • 8.3. Funds Originating From Criminal And/Or Illegal And/Or Unauthorized Activities Must Not Be Deposited With Us.
  • 8.4. If You Deposit Using Your Own Bank Account, It Is Recommended That You Retain A Copy Of Transaction Records And A Copy Of These Terms.

9. Withdrawal Of Funds

  • 9.1. You May Withdraw Any Unutilized And Cleared Funds Held In Your Trading Account By Submitting A Withdrawal Request In Accordance With Our Withdrawal Conditions. The Minimum Withdrawal Amount Per Transaction Is INR 500 and Maximum Withdrawal Amount Per Transaction Is INR 200,000, with a total limit of 500,000 INR per day, 25,00,000 INR per month.
  • 9.2. We Reserve The Right To Request Photo ID, Address Confirmation Or Perform Additional Verification Procedures (Request Your Selfie, Arrange A Verification Call Etc.) For The Purpose Of Identity Verification Prior To Granting Any Withdrawals From Your Account. We Also Reserve Our Rights To Perform Identity Verification At Any Time During The Lifetime Of Your Relationship With Us.
  • 9.3. All Withdrawals Must Be Made To The Original Bank Account, Method Of Payment Used To Make The Payment To Your Account. We May, And Always At Our Own Discretion, Allow You To Withdraw To A Payment Method From Which Your Original Deposit Did Not Originate. This Will Always Be Subject To Additional Security Checks.
  • 9.4. Should You Wish To Withdraw Funds But Your Account Is Either Inaccessible, Dormant, Locked Or Closed, Please Contact Our Customer Service Department.
  • 9.5. Please Note That We Cannot Guarantee Successful Processing Of Withdrawals Or Refunds In The Event If You Breach The Restricted Use Policy.

10. Payment Transactions And Processors

  • 10.1. All Transactions Made On Our Site Might Be Checked To Prevent Money Laundering Or Terrorism Financing Activity. Suspicious Transactions Will Be Reported To The Relevant Authority.

11. Errors

  • 11.1. In The Event Of An Error Or Malfunction Of Our System Or Processes, All Trades Are Rendered Void. You Are Under An Obligation To Inform Us Immediately As Soon As You Become Aware Of Any Error With The Service. In The Event Of Communication Or System Errors Or Bugs Or Viruses Occurring In Connection With The Service And/Or Payments Made To You As A Result Of A Defect Or Error In The Service, We Will Not Be Liable To You Or To Any Third Party For Any Direct Or Indirect Costs, Expenses, Losses Or Claims Arising Or Resulting From Such Errors, And We Reserve The Right To Void Trades In Question And Take Any Other Action To Correct Such Errors.

12. Rules Of Trade, Refunds And Cancellations

  • 12.1 Platform does not Permit Robo-Trading/Insider-Trading/Scalping/High-Frequency Trading. Minimum Holding Time for Positions Is 5 Minutes. Profits of Trades Closed Within 5 Minutes May be Voided.
  • 12.2 Profits booked of Same day Trades that Are Found to be Operating/Line/Chamka Trades, as well as Positions Opened through Such Trades May be Removed. Risk Department is Permitted to Suggest Closure of Account if such Trades are Repeatedly Found.
  • 12.3 Open positions of Accounts will start to Stop-Out when Margin Level reaches 30%. Traders are Advised to Maintain sufficient Margin Balance to avoid these Instances. Platform is Not Liable to Intimate Traders of Low Margin in Accounts.
  • 12.4 Special Dividends if applicable May be Paid or Charged.
  • 12.5 IP’s/Devices of Accounts Previously Closed by the Platform Will be Blacklisted. Profit Trades of Accounts Using Blacklisted IP’s/Devices May Be Voided.
  • 12.6. Minimum And Maximum Deposit Amounts Across The Platform Will Be Determined By Us And Are Subject To Change Without Prior Written Notice. We Also Reserve The Right To Adjust Limits On Individual Accounts As Well.
  • 12.7. Profits of INR 10,00,000 or above, in a single script and INR 25,00,000 or above in a single calendar day can be voided.
  • 12.8. Intraday to Carry margin can be changed anytime between 30 mins prior to closing of that market session.
  • 12.9. Company reserves the right to charge overnight charges/swap charges on open positions. Overnight charges rate can change as per market conditions.

13. Communications And Notices

  • 13.1. All Communications And Notices To Be Given Under These Terms By You To Us Shall Be Sent Using A Customer Support Form On The Website.
  • 13.2. All Communications And Notices To Be Given Under These Terms By Us To You Shall, Unless Otherwise Specified In These Terms, Be Either Posted On The Website And/Or Sent To The Registered Email Address We Hold On Our System For The Relevant Customer. The Method Of Such Communication Shall Be In Our Sole And Exclusive Discretion.
  • 13.3. All Communications And Notices To Be Given Under These Terms By Either You Or Us Shall Be In Writing In The English Language And Must Be Given To And From The Registered Email Address In Your Account.
  • 13.4. From Time To Time, We May Contact You By Email For The Purpose Of Offering You Information About Trading, Unique Promotional Offerings, And Other Information From www.mintcfd.com Website. You Agree To Receive Such Emails When You Agree To These Terms When Registering At The Website. You Can Choose To Opt Out Of Receiving Such Promotional Offerings From Us At Any Time By Submitting A Request To The Customer Support.

14. Matters Beyond Our Control

We Cannot Be Held Liable For Any Failure Or Delay In Providing The Service Due To An Event Of Force Majeure Which Could Reasonably Be Considered To Be Outside Our Control Despite Our Execution Of Reasonable Preventative Measures Such As: An Act Of God; Trade Or Labour Dispute; Power Cut; Act, Failure Or Omission Of Any Government Or Authority; Obstruction Or Failure Of Telecommunication Services; Or Any Other Delay Or Failure Caused By A Third Party, And We Will Not Be Liable For Any Resulting Loss Or Damage That You May Suffer. In Such An Event, We Reserve The Right To Cancel Or Suspend The Service Without Incurring Any Liability.

15. Liability


16. Fraud

We Will Seek Criminal And Contractual Sanctions Against Any Customer Involved In Fraud, Dishonesty Or Criminal Acts. We Will Withhold Payment To Any Customer Where Any Of These Are Suspected. The Customer Shall Indemnify And Shall Be Liable To Pay To Us On Demand All Costs, Charges Or Losses Sustained Or Incurred By Us (Including Any Direct, Indirect Or Consequential Losses, Loss Of Profit, Loss Of Business And Loss Of Reputation) Arising Directly Or Indirectly From The Customer’s Fraud, Dishonesty Or Criminal Act.

17. Intellectual Property

  • 17.1. Any Unauthorized Use Of Our Name And Logo May Result In Legal Action Being Taken Against You.
  • 17.2. As Between Us And You, We Are The Sole Owners Of The Rights In And To The Service, Our Technology, Software And Business Systems (The “Systems”).
    You Must Not Use Your Personal Profile For Your Own Commercial Gain (Such As Selling Your Status Update To An Advertiser); And When Selecting A Nickname For Your Account We Reserve The Right To Remove Or Reclaim It If We Believe It Appropriate.
  • 17.3. You May Not Use Our URL, Trademarks, Trade Names And/Or Trade Dress, Logos (“Marks”) In Connection With Any Product Or Service That Is Not Ours, That In Any Manner Is Likely To Cause Confusion Among Customers Or In The Public Or That In Any Manner Disparages Us.
  • 17.4. Except As Expressly Provided In These Terms, We And Our Licensors Do Not Grant You Any Express Or Implied Rights, License, Title Or Interest In Or To The Systems Or The Marks And All Such Rights, License, Title And Interest Specifically Retained By Us And Our Licensors. You Agree Not To Use Any Automatic Or Manual Device To Monitor Or Copy Web Pages Or Content Within The Service. Any Unauthorized Use Or Reproduction May Result In Legal Action Being Taken Against You.

18. Your License

  • 18.1. Subject To These Terms And Your Compliance With Them, We Grant To You A Non-Exclusive, Limited, Non Transferable And Non Sub-Licensable License To Access And Use The Service For Your Personal Non-Commercial Purposes Only. Our License To You Terminates If Our Agreement With You Under These Terms Ends.
  • 18.2. Save In Respect Of Your Own Content, You May Not Under Any Circumstances Modify, Publish, Transmit, Transfer, Sell, Reproduce, Upload, Post, Distribute, Perform, Display, Create Derivative Works From, Or In Any Other Manner Exploit, The Service And/Or Any Of The Content Thereon Or The Software Contained Therein, Except As We Expressly Permit In These Terms Or Otherwise On The Website. No Information Or Content On The Service Or Made Available To You In Connection With The Service May Be Modified Or Altered, Merged With Other Data Or Published In Any Form Including For Example Screen Or Database Scraping And Any Other Activity Intended To Collect, Store, Reorganize Or Manipulate Such Information Or Content.
  • 18.3. Any Non-Compliance By You With This Clause May Also Be A Violation Of Our Or Third Parties’ Intellectual Property And Other Proprietary Rights Which May Subject You To Civil Liability And/Or Criminal Prosecution.

19. Your Conduct And Safety

  • 19.1. For Your Protection And Protection Of All Our Customers, The Posting Of Any Content On The Service, As Well As Conduct In Connection Therewith And/Or The Service, Which Is In Any Way Unlawful, Inappropriate Or Undesirable Is Strictly Prohibited (“Prohibited Behavior”).
  • 19.2. If You Engage In Prohibited Behavior, Or We Determine In Our Sole Discretion That You Are Engaging In Prohibited Behavior, Your Account And/Or Your Access To Or Use Of The Service May Be Terminated Immediately Without Notice To You. Legal Action May Be Taken Against You By Another Customer, Other Third Party, Enforcement Authorities And/Or Us With Respect To You Having Engaged In Prohibited Behavior.
  • 19.3. Prohibited Behavior Includes, But Is Not Limited To, Accessing Or Using The Service To: Promote Or Share Information That You Know Is False, Misleading Or Unlawful; Conduct Any Unlawful Or Illegal Activity, Such As, But Not Limited To, Any Activity That Furthers Or Promotes Any Criminal Activity Or Enterprise, Violates Another Customer’s Or Any Other Third Party’s Privacy Or Other Rights Or That Creates Or Spreads Computer Viruses; Harm Minors In Any Way; Transmit Or Make Available Any Content That Is Unlawful, Harmful, Threatening, Abusive, Tortuous, Defamatory, Vulgar, Obscene, Lewd, Violent, Hateful, Or Racially Or Ethnically Or Otherwise Objectionable; Transmit Or Make Available Any Content That The User Does Not Have A Right To Make Available Under Any Law Or Contractual Or Fiduciary Relationship, Including Without Limitation, Any Content That Infringes A Third Party’s Copyright, Trademark Or Other Intellectual Property And Proprietary Rights; Transmit Or Make Available Any Content Or Material That Contains Any Software Virus Or Other Computer Or Programming Code (Including HTML) Designed To Interrupt, Destroy Or Alter The Functionality Of The Service, Its Presentation Or Any Other Website, Computer Software Or Hardware; Interfere With, Disrupt Or Reverse Engineer The Service In Any Manner, Including, Without Limitation, Intercepting, Emulating Or Redirecting The Communication Protocols Used By Us, Creating Or Using Cheats, Mods Or Hacks Or Any Other Software Designed To Modify The Service, Or Using Any Software That Intercepts Or Collects Information From Or Through The Service; Retrieve Or Index Any Information From The Service Using Any Robot, Spider Or Other Automated Mechanism; Participate In Any Activity Or Action That, In The Sole And Entire Unfettered Discretion Of Us Results Or May Result In Another Customer Being Defrauded Or Scammed; Transmit Or Make Available Any Unsolicited Or unauthorized Advertising Or Mass Mailing Such As, But Not Limited To, Junk Mail, Instant Messaging, “Spim”, “Spam”, Chain Letters, Pyramid Schemes Or Other Forms Of Solicitations; Create Accounts On The Website By Automated Means Or Under False Or Fraudulent Pretenses; Impersonate Another Customer Or Any Other Third Party, Or Any Other Act Or Thing Done That We Reasonably Consider To Be Contrary To Our Business Principles. The Above List Of Prohibited Behavior Is Not Exhaustive And May Be Modified By Us At Any Time Or From Time To Time. We Reserve The Right To Investigate And To Take All Such Actions As We In Our Sole Discretion Deem Appropriate Or Necessary Under The Circumstances, Including Without Limitation Deleting The Customer’s Posting(S) From The Service And/Or Terminating Their Account, And Take Any Action Against Any Customer Or Third Party Who Directly Or Indirectly In, Or Knowingly Permits Any Third Party To Directly Or Indirectly Engage In Prohibited Behavior, With Or Without Notice To Such Customer Or Third Party.

20. Links To Other Websites

The Service May Contain Links To Third Party Websites That Are Not Maintained By, Or Related To, Us, And Over Which We Have No Control. Links To Such Websites Are Provided Solely As A Convenience To Customers, And Are In No Way Investigated, Monitored Or Checked For Accuracy Or Completeness By Us. Links To Such Websites Do Not Imply Any Endorsement By Us Of, And/Or Any Affiliation With, The Linked Websites Or Their Content Or Their Owner(S). We Have No Control Over Or Responsibility For The Availability Nor Their Accuracy, Completeness, Accessibility And Usefulness. Accordingly, When Accessing Such Websites We Recommend That You Should Take The Usual Precautions When Visiting A New Website Including Reviewing Their Privacy Policy And Terms Of Use.

21. Complaints

  • 21.1. If You Have Any Concerns Or Questions Regarding These Terms You Should Contact Our Customer Service Department Via The Links On The Website And Use Your Registered Email Address In All Communication With Us.
  • 21.3. If A Customer Is Not Satisfied With How A Trade Has Been Settled Then The Customer Should Provide Details Of Their Grievance To Our Customer Service Department. We Shall Use Our Reasonable Endeavors To Respond To Queries Of This Nature Within A Few Days (And In Any Event We Intend To Respond To All Such Queries Within 28 Days Of Receipt).
  • 21.4. Disputes Must Be Lodged Within Three (3) Days From The Date The Trade In Question Has Been Decided. No Claims Will Be Honored After This Period. The Customer Is Solely Responsible For Their Account Transactions.
  • 21.5. In The Event Of A Dispute Arising Between You And Us Our Customer Service Department Will Attempt To Reach An Agreed Solution. Should Our Customer Service Department Be Unable To Reach An Agreed Solution With You, The Matter Will Be Escalated To Our Management.

22. Assignment

Neither These Terms Nor Any Of The Rights Or Obligations Hereunder May Be Assigned By You Without The Prior Written Consent Of Us, Which Consent Will Not Be Unreasonably Withheld. We May, Without Your Consent, Assign All Or Any Portion Of Our Rights And Obligations Hereunder To Any Third Party Provided Such Third Party Is Able To Provide A Service Of Substantially Similar Quality To The Service By Posting Written Notice To This Effect On The Service.

23. Severability

In The Event That Any Provision Of These Terms Is Deemed By Any Competent Authority To Be Unenforceable Or Invalid, The Relevant Provision Shall Be Modified To Allow It To Be Enforced In Line With The Intention Of The Original Text To The Fullest Extent Permitted By Applicable Law. The Validity And Enforceability Of The Remaining Provisions Of These Terms Shall Not Be Affected.

24. Breach Of These Terms

Without Limiting Our Other Remedies, We May Suspend Or Terminate Your Account And Refuse To Continue To Provide You With The Service, In Either Case Without Giving You Prior Notice, If, In Our Reasonable Opinion, You Breach Any Material Term Of These Terms. Notice Of Any Such Action Taken Will, However, Be Promptly Provided To You.

25. General Provisions

  • 25.1. Term Of Agreement. These Terms Shall Remain In Full Force And Effect While You Access Or Use The Service Or Are A Customer Or Visitor Of The Website. These Terms Will Survive The Termination Of Your Account For Any Reason.
  • 25.2. Waiver. No Waiver By Us, Whether By Conduct Or Otherwise, Of A Breach Or Threatened Breach By You Of Any Term Or Condition Of These Terms Shall Be Effective Against, Or Binding Upon, Us Unless Made In Writing And Duly Signed By Us, And, Unless Otherwise Provided In The Written Waiver, Shall Be Limited To The Specific Breach Waived. The Failure Of Us To Enforce At Any Time Any Term Or Condition Of These Terms Shall Not Be Construed To Be A Waiver Of Such Provision Or Of The Right Of Us To Enforce Such Provision At Any Other Time.
  • 25.3. Acknowledgement. By Hereafter Accessing Or Using The Service, You Acknowledge Having Read, Understood And Agreed To Each And Every Paragraph Of These Terms. As A Result, You Hereby Irrevocably Waive Any Future Argument, Claim, Demand Or Proceeding To The Contrary Of Anything Contained In These Terms.
  • 25.4. Language. In The Event Of There Being A Discrepancy Between The English Language Version Of These Rules And Any Other Language Version, The English Language Version Will Be Deemed To Be Correct.
  • 25.5. Entire Agreement. These Terms Constitute The Entire Agreement Between You And Us With Respect To Your Access To And Use Of The Service, And Supersedes All Other Prior Agreements And Communications, Whether Oral Or Written With Respect To The Subject Matter Hereof.
  • 25.6 You Cannot Transfer, Sell, Or Pledge Your Account To Another Person. This Prohibition Includes The Transfer Of Any Assets Of Value Of Any Kind, Including But Not Limited To Ownership Of Accounts, Winnings, Deposits, Trades, Rights And/Or Claims In Connection With These Assets, Legal, Commercial Or Otherwise. The Prohibition On Said Transfers Also Includes However Is Not Limited To The Encumbrance, Pledging, Assigning, Usufruct, Trading, Brokering, Hypothecation And/Or Gifting In Cooperation With A Fiduciary Or Any Other Third Party, Company, Natural Or Legal Individual, Foundation And/Or Association In Any Way Shape Or Form.